Artificial intelligence, as the next wave of technological advancement, has redefined how businesses operate. It has become a powerful resource that provides benefits such as recommendations and predictions into lead
How well are you adapting your customer experience to the new dynamics of engagement? It’s clear that all companies have been impacted by recent events in the world. If your
Did you know it can cost 25x more to attract a new customer than to retain an existing one? See how we’ve broken down the economics of customer retention in our infographic.
Have you ever stopped to consider how much it costs when you lose a customer? Does your company place a value on customer retention? How does your company stay ahead
When was the last time you were in a strategic business meeting with colleagues and heard someone utter, “The way we will retain our loyal customers is by letting the
