The Solution
Robert Half’s first step in the process was to migrate their legacy data and lead-to-order processes to the Salesforce platform, which provided a stable, modern foundation to support future digital transformation efforts. Once complete, Robert Half partnered with Atrium to provide key advisory services to support their digital transformation: modernizing legacy processes and tools to become a digital, data-driven, AI-optimized organization.
Atrium analyzed candidate and customer datasets, identifying opportunities and working with Robert Half’s IT team to transform key processes such as customer acquisition and customer retention. By leveraging historical datasets and insight into their usage, Atrium helped build out new capabilities in Robert Half’s Salesforce solution, improving staffing efficiency and data visibility.
Atrium also worked with Robert Half to build Robert Half Direct, an online hiring platform where customers can post jobs, see AI-matched candidates immediately, and manage the process of interviewing and hiring.
Robert Half and Atrium also teamed up to build a user-friendly interface that allows staffing professionals to manage their lists of candidates. Prior to this, staffing professionals had to sift through candidate records manually, keeping track of their top candidates through lists on whiteboards or shared spreadsheets. Now potential candidates are identified by AI; staffing professionals can add them to lists for possible placement and create notes, annotating the candidate profiles digitally — all directly in the Salesforce solution.
Robert Half also worked with Atrium to build a series of machine learning models that assist in organizing leads. These models evaluate each lead, then stack rank the leads against one another, thereby optimizing the process by allowing staffing professionals to focus their time on the leads most likely to convert.
