Services from Atrium

We live and deliver at the intersection of CRM strategy, intelligent platforms, and data science — empowering our customers to make smarter decisions and act on them.

Through advisory services, implementation services, and managed services, we can help your organization challenge conventional wisdom and get results with data-driven insights and analytics solutions at scale.

Identify & Advise

Where do you begin with a data strategy? What intelligent solutions are right for your needs? We partner with you to identify problem areas and business outcomes, prioritize goals, and advise on the steps to get there using analytics, AI, and related technologies. We can also set up the architecture and intake, and enable you to surface Next Best Actions in the workflow.

Jumpstart

One of our advisory services is Jumpstart, a series of starter programs designed to help organizations get started on their analytics journey with different technologies.

Jumpstart for Tableau

We help Tableau customers conveniently and affordably explore building predictive models and surfacing them within Tableau. Our team helps orchestrate external customer data sources that are then scored, along with managing authentication and data protocols required to deliver those predictions within Tableau.

Jumpstart for Tableau allows companies to visualize predictions in the context of existing analytics infrastructure and support common use cases that improve key metrics, such as customer acquisition, forecasting accuracy, and customer retention.

Jumpstart for data signal analysis

A commonly requested starter engagement, this Jumpstart program helps organizations perform signal analysis from current data that could support a predictive model and user action.

We work with the application engineering team to understand current processes and available data, identify future data requirements and desired actions, and then — using a predictive model and data — we conduct data analysis to detect initial signal and data-based insights. We then build a presentation with signal analysis results and map out possible actions as a result of the insights.

Analytics and AI adoption accelerators

Jumpstart also includes the following options for accelerating the adoption of predictive analytics and AI.

Analytics Quick Start

For customers who:

Want to quickly get enabled with analytics technologies such as Salesforce and Tableau
Are looking to take their first steps with machine learning and analytics by leveraging out-of-the box capabilities

In just a matter of weeks, we identify and define business needs, objectives, and success criteria, as well as user and platform setup and configuration; import and schedule data flows into the platform; design dashboards; and finally, complete and validate implementation and documentation, and share knowledge with all stakeholders.

AI-Powered Business in 90 Days

For customers who:

Have machine learning and AI uses cases
Want to build predictive models
Want to join outside data sources with systems of engagement such as Salesforce

In just 90 days, we define the intelligent experience for customers and users, build machine learning models and AI systems to generate insights, surface recommended actions, and refine models to ensure a continued intelligent experience.

Architect & Implement

Even with a plan in place, it can be challenging for organizations to incorporate the technology they need so that it works with existing technologies, integrates successfully, and is customized to suit your needs. We have years of experience architecting and implementing analytics and AI-based customer experience solutions across a wide range of industries.

Intelligent Solutions

Do more with your data. With intelligence solutions specifically tailored to your organization’s goals, we help our customers surface insights at scale, reach new target markets, and improve engagement.

Commerce and Order Intelligence

Deliver smarter and more personalized commerce experiences with AI-powered predictions and recommendations.

Marketing
Intelligence

Develop exceptional brand experiences by personalizing marketing journeys with AI-powered predictions and recommendations.

Sales
Intelligence

Benefit from advanced analytics along with AI-powered predictions and recommendations.

Service
Intelligence

Operationalize and scale investments in machine learning and analytics.

Machine Learning Model Broker

Independently building AI models and getting them into the hands of your users in order to see value can be difficult. Whether you’re using machine learning models built natively into your cloud platforms or integrating predictions with leading machine learning platforms, delivering a seamless user experience is critical to achieving ROI on your data science investments.

With our Machine Learning Model Broker, we help businesses integrate current data science platform investments with industry-leading business intelligence and CRM platforms. Model Broker can support businesses that possess data science expertise but struggle to operationalize machine learning models in ways that are actionable to large corporate user populations.

Optimize & Manage

Like most modern technologies, systems that rely on AI and machine learning require a different approach for support and maintenance. Whether you need help monitoring, managing, or extending your solutions with additional capabilities, we can support your team with Elevate, our own unique approach to managed services.

Elevate

Do you have the necessary in-house data science expertise to support your systems? What precautions are you taking to ensure your intelligent solutions stay intelligent as your business evolves? It takes a combination of functional/technical expertise, custom tools, and geographic efficiencies to maximize the value of your investments.

Elevate, our MLOps and analytics optimization service, combines industry-based algorithm templates, DevOps best practices, monitoring tools, and a partnering model that emphasizes long-term success through outcome-based support provided by our experts.