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Manufacturing

Achieving more proactive, modern, and efficient processes and service experiences for every aspect of the manufacturing industry.

Revolutionize field service, grow revenue, and optimize margins

In the rapidly evolving landscape of manufacturing, Industry 4.0 is ushering in an era of unprecedented change. As manufacturers navigate through the complexities of integrating digital technologies — such as AI, IoT, and analytics — into their operations, the drive toward offering intelligent, connected experiences is becoming increasingly critical.

Servitization further complicates traditional sales cycles, pushing companies to rethink their strategies to meet the rising expectations for tailored, on-demand solutions. Atrium, at the forefront of this transformation, empowers manufacturers to harness the full potential of their data and digital capabilities to optimize sales processes, enhance operational efficiency, and deliver exceptional customer experiences.

Tailored Solutions for Manufacturing

We help manufacturing leaders get out of the weeds and accomplish more with smarter service experiences, modernized commercial operations, and expanded offerings that promote faster solutioning and help you retain customers long term.

Sales Optimization

Leverage cutting-edge analytics and AI-driven insights to supercharge your sales teams. By streamlining order processes and providing personalized customer experiences, we help you navigate the complexity of modern sales cycles, ensuring your team can focus on what they do best: selling.

  • Sales Performance Optimization
  • Order to Cash Process Enhancement
  • Quote Configuration and Guided Selling

Intelligent S&OP

Integrate data across departments and achieve a unified view of your operations to improve forecasting accuracy, streamline demand planning, and ensure seamless alignment between sales and operations.

Transform data into a strategic asset, enabling more informed decision-making and operational excellence.

Channel Performance 360

Redefine channel engagement and performance evaluation with Distributor 360. Gain real-time visibility into distributor health to drive sales and foster loyalty among channel partners while ensuring adherence to contractual obligations. Gain insights into channel performance and unlock opportunities for growth and optimization.

Enhanced Servicing

Empower your channel by providing full visibility into performance metrics, rebate management, warranty information, stock levels, and turnover rates. By offering real-time access to critical data and analytics, help your partners make informed decisions, enhancing their ability to serve the end customer effectively.

Predictive Maintenance

Proactively manage machine and part maintenance with stress monitoring and intelligent alerts.

Through guided analytics, achieve machine and part stress visibility. Then, automatically prescribe relevant maintenance tasks to service technicians via AI-powered insights — opening up new revenue streams and delivering deep cost savings.

Revenue Management

From accurate sales forecasting to efficient management of rebates and incentives, our approach ensures you implement the best pricing and contract strategies. Maximize your revenue potential while maintaining a competitive advantage and customer satisfaction.

As Industry 4.0 reshapes the manufacturing landscape and servitization adds layers of complexity to the sales cycle, Atrium stands ready to guide your business through its digital transformation journey. With our expertise and innovative solutions, unlock the potential of your data, optimize your operations, and deliver intelligent, customized experiences that meet the evolving needs of your customers.

The Atrium Difference: CRM + Data + AI

At Atrium, we’ve spent years enhancing the service experience for manufacturing companies through a strategic approach that combines CRM, data, and AI. With our industry-specific expertise across analytics, AI, and data strategy, we are the right partner to help you get started quickly while also taking into consideration the complexity of your business across different products and your long-term goals.

Speaking of getting started quickly… Here’s a detailed look at our library of pre-built components to help you get the most value out of CRM Analytics and Tableau — with video previews of each. Think sales forecasting, revenue operations, productive maintenance, and much more — simplified.

Achieving Higher CSAT and ROI

Intuitive logo

ISI develops, manufactures, and markets the da Vinci Surgical System, which is designed to improve clinical outcomes of patients through minimally invasive surgery. ISI needed to improve their client satisfaction with hospitals and networks of hospitals (i.e., Integrated Delivery Networks) — particularly surgeons and hospital executives.

In order to drive customer ROI for ISI, Atrium made information central, accessible, and actionable with customized, customer-facing dashboards all populated with data captured in Salesforce, ISI EDW, and their other systems.

Our Partners

Salesforce logo

We specialize in data-driven strategy across Salesforce for manufacturing — Data Cloud and beyond. From advisory services to managed services, we can help you maximize ROI on your Salesforce.

Tableau logo

We combine CRM strategy, data science, and Tableau implementation expertise to drive innovative solutions, accessible insights, and powerful visualizations on the Tableau platform for manufacturing businesses.

Our Elite Snowflake consultants — combined with our deep data science expertise and Salesforce implementation capabilities — enable you to use the power and flexibility of Snowflake’s Data Cloud to the fullest extent.

Ready To Talk?

Discover how Atrium can empower your manufacturing business to thrive in the digital age. Contact us today to explore our solutions and start your journey toward operational excellence and growth.