Prioritized leads for acquisition and referrals across lines of business, based on the likelihood to convert. Focus on top priorities and drive a higher level of conversion of new customers and a higher stickiness for existing customers.
Personalize customer experience by delivering custom product recommendations. Provide real-time recommendations to increase conversions, cross-sell, and up-sell.
Prioritize client engagement activities based on predicting which client will drive the highest lifetime revenue.
Provide better insights into what is causing attrition. Predict the likelihood of a client leaving and take proactive steps to prevent current and future attrition.
Provide proactive servicing based on predictable topics (e.g.: likelihood for a fee reversal, card activation, card declines, large transactions, etc) therefore reducing inbound servicing costs, average handle time, and strengthening the overall relationship with the customer.