Salesforce Experience Cloud Consulting
Deliver personalized, connected, AI-driven digital experiences
Our Salesforce Experience Cloud Services
Atrium’s Salesforce experts will help you design, implement, and optimize Experience Cloud solutions so you can bring seamless, data-driven experiences to your customers and communities.
Personalized Digital Experiences
Our team develops connected solutions that create seamless experiences for customers, partners, and employees.
Customer Self-Service
We deliver intuitive self-service portals to give customers easy access to support, knowledge, and discussions.
Partner & Employee Collaboration
Secure, branded environments where employees, partners, distributors, and resellers can collaborate effectively.
Data Visualization and Reporting
Intuitive dashboards to see customer engagement and data trends from your Experience Cloud sites.
Sustainable Solutions
We specialize in maintainable, scalable sites that will grow with your business without relying on developers.
Change Enablement and Adoption
Our enablement pros provide training, resources, and support to ensure user adoption and maximum ROI.
Deliver Seamless Digital Experiences
With Salesforce Experience Cloud, you can design, implement, and optimize seamless digital experiences for your customers, partners, and employees. From self-service customer portals to AI-powered agents, Atrium’s experts deliver maintainable, scalable solutions that will grow with your business.
Why Atrium?
Atrium combines deep Salesforce expertise, industry experience, and a focus on measurable outcomes to help your business deliver connected, scalable, and AI-driven experiences across customers, partners, and employees.
Experience Cloud FAQ
What can you build with Salesforce Experience Cloud?
Customer portals, partner portals, help centres, member and patient communities, and public marketing sites, all reading and writing live Salesforce data. Sites are built with LWR templates for modern, faster experiences, or Aura templates where an older build already exists.
What is the difference between LWR and Aura sites?
LWR is the current Lightning Web Runtime, and it is faster, more flexible and the default for new builds. Aura is the older runtime that many existing sites still run on. Moving between them is a rebuild rather than an upgrade, so it is worth deciding deliberately rather than by default.
Can we manage content and mobile from the same place?
Yes. Salesforce CMS manages content centrally and delivers it into Experience Cloud sites and other channels, and Mobile Publisher packages a site as a branded iOS or Android app published under your own developer account.
How do we personalize what each visitor sees?
Through audience targeting inside the site builder, and through Data 360 for anything that depends on unified customer data. Identity and login options, including social sign-on and single sign-on, determine what a visitor is allowed to see in the first place.
We want a partner portal. Is that Experience Cloud?
Partly. Experience Cloud is the build platform, and Salesforce Partner Cloud adds the channel-specific capability: deal registration, partner onboarding, lead distribution and channel analytics. See our Salesforce Partner Cloud and PRM consulting page for that side of it.
What outcomes should we expect?
Fewer inbound requests because people can serve themselves, faster partner and customer onboarding, and content that is maintained once rather than in several places. We define the measures at the start and report against them.
Latest Insights from Our Experts
Ready for Real Results?
Reach out to our team—dedicated to the metrics that matter most. We’re here to help you adapt and grow.