On-Demand Webinar: Beyond the Buzz: Unlocking Real-World Value with AI
On-Demand Webinar Beyond the Buzz: Unlocking Real-World Value with AI The AI revolution is here, and it’s transforming how businesses operate. But with so much hype, it can be hard to know where to start. In this webinar, we’ll cut through the noise and provide a clear roadmap for leveraging AI to achieve your business […]
On-Demand Webinar | AI-Powered Efficiency: Implementing Agentforce in Your Business
On-Demand Webinar AI-Powered Efficiency: Implementing Agentforce in Your Business Discover how Agentforce can transform the way your team gets things done. In this webinar, experts from Salesforce and Atrium will show you how to leverage AI agents to significantly boost productivity and streamline workflows in sales and service. You’ll get a firsthand look at the […]
Salesforce Consumption Forecasting: What Your Revops Team Needs to Know
With the pivot from subscription to usage-based and product-led revenue models, businesses are finding new ways to align forecasts with actual customer usage. Salesforce’s new consumption forecasting solution in Sales Cloud (built on top of Data Cloud) was unveiled at Dreamforce; it’s now in pilot and will be generally available in February 2025. Salesforce Consumption […]
How to Leverage AI for Customer Retention and Avoid Unnecessary Attrition
Customer churn is one of the most costly business challenges — and often one of the hardest to solve. Adding predictive and generative AI technologies can make an immediate impact on retention numbers. And, when implemented strategically, these tools have the potential to completely transform the way customer service and support teams operate. Researchers at […]
Agentforce in Action: A Real Example of Using Agents in Salesforce
Agentforce represents a major shift in Salesforce’s strategy and will likely radically change the way users interact with their CRM in the future. By enabling both assistive AI, which provides augmentative generative AI-fueled capabilities like summaries and sales emails, and autonomous AI, which enables an agent to take on automated actions without a person at […]
Agentforce Retention Agent
Retention Agent identifies at-risk customers and provides personalized recommendations to re-engage them.
Agentforce for Wealth Management: Unlocking Personalized Experiences at Scale
In the world of wealth management, personalized advice and proactive service are paramount. But as client expectations rise and portfolio complexities increase, advisors are stretched thin. Enter Agentforce, Salesforce’s generative AI solution, offering a powerful way to deliver personalized wealth management experiences at scale. Beyond robo-advisors: The Agentforce advantage In our previous exploration of Agentforce […]
Agentforce for Banking: Redefining Customer Engagement in the Age of AI
In today’s world of instant gratification, customer expectations are soaring. People demand instant, personalized service, available around the clock. Imagine this: your customers raving about your bank, not just for your friendly staff (who are undoubtedly fantastic!), but for the sheer speed and ease with which they can get support, find answers, and resolve issues […]