What Is Salesforce AIforce?
Salesforce AIforce brings the data, workflows, permissions, and governance inside Salesforce to the AI tools your teams already use, including Claude, Slack, Microsoft Teams, and Lightning. It runs on the Headless Toolkit (formerly Headless 360), and every request follows your existing Salesforce permissions.
Claudeforce
Salesforce in Claude: a prebuilt MCP server with 37 sales skills, plus the Salesforce Development plug-in for Claude Code with 40+ builder skills.
Slackforce
Slackbot, Slack CRM, Slackforce Surfaces, and Slack Code bring live Salesforce context and actions into the conversations where work already happens.
Agentforce Coworker
An AI teammate inside Lightning that reasons across accounts, activity, and history, then calls the Agentforce agents you have already deployed.
Headless Toolkit
MCP servers, APIs, CLI, skills, and the Headless Experience Layer for teams building custom AI experiences on Salesforce.
How Does Atrium’s Salesforce AIforce Consulting Work?
Atrium is a Salesforce and Snowflake consulting firm that helps companies adopt Salesforce AIforce, the layer that brings Salesforce data, workflows, and permissions into AI interfaces such as Claude, Slack, and Microsoft Teams. Our AIforce consulting covers readiness assessments, Claudeforce and Slackforce rollouts, Agentforce Coworker activation, Headless Toolkit builds, and agent governance.
Salesforce built AIforce so admins can connect once and give teams access immediately. That is true for the plumbing. The value depends on what agents find when they get there: duplicate accounts, unclear permissions, and business logic nobody has written down. We fix the foundation and run the rollout together.
Know which data, permissions, and processes are ready for agents before you switch anything on. We score your org and hand you a prioritized rollout plan.
Give sellers Salesforce in Claude with skills tuned to your sales process, and give developers a governed Claude Code setup for building on the platform.
Bring account context, record updates, and workflows into the channels where your teams already make decisions.
Activate Coworker in Lightning and build the specialized Agentforce agents it calls, each mapped to a real business use case.
Custom MCP tools, skills, and Headless Experience Layer interfaces for the workflows the out-of-box surfaces do not cover.
Unify and govern your customer data so every agent has the context to act correctly, wherever it is called from.
Salesforce AIforce FAQs
What is Salesforce AIforce?
Salesforce AIforce is an interface layer, announced at Dreamforce 2026, that brings Salesforce data, workflows, business logic, and permissions into AI tools such as Claude, Slack, Microsoft Teams, and Lightning. It lets people and agents work with Salesforce without opening the Salesforce UI, while every action still follows existing Salesforce permissions.
What is the difference between AIforce and Agentforce?
Agentforce is Salesforce’s digital workforce layer for building and running AI agents. AIforce is the interface layer that brings Salesforce data, logic, and agents, including Agentforce agents, into tools like Claude, Slack, and Teams. AIforce works alongside Agentforce rather than replacing it.
Is AIforce the same as Headless 360 or SIforce?
Yes. Headless 360, announced at TrailblazerDX in April 2026, became the Headless Toolkit that powers AIforce, with the same functionality. In October 2026, Salesforce CEO Marc Benioff announced SIforce as the new name for AIforce; the underlying product did not change.
What does a Salesforce AIforce consulting partner do?
A Salesforce AIforce consulting partner assesses whether an org’s data and permissions are ready for agents, rolls out surfaces such as Claudeforce, Slackforce, and Agentforce Coworker, builds custom tools on the Headless Toolkit, and sets up governance so agents act safely. Atrium provides these AIforce consulting services alongside Data 360 and Agentforce implementation.
Why does data quality decide AIforce success?
AIforce gives agents direct access to Salesforce records, and agents act on whatever data and permissions they find. Duplicate accounts, stale fields, and loosely scoped permissions become wrong answers and wrong actions at scale. Clean, unified data, permissions scoped for agents, and documented business logic are the prerequisites for AIforce to work.
Which AI tools does AIforce work with?
AIforce launched with Claude (Claudeforce), Slack (Slackforce), and Salesforce Lightning (Agentforce Coworker). Salesforce has also demonstrated Microsoft Teams and Copilot, and partners including Anthropic, Amazon Web Services, Google, and Microsoft are building agentic interfaces through AgentExchange.
How does AIforce protect customer data?
AIforce runs every request on existing Salesforce permissions and business rules, so an agent sees only what the person asking can see. Salesforce states that AIforce is built with Zero Data Retention, meaning business data is used to answer the request and is not retained by the model provider or used to train models.
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