CRM Analytics
Timeseries: Track the Past 3 Years and Predict the Future
Easily predict sales, volume, and price for your organization
CRM Analytics
Case Channel Analysis
Identifies situations in which a contact logged a second case within a set time period, providing insight into cost/deflection patterns
CRM Analytics
Year-Over-Year Overlay: Dynamic View and Future Projections
View dynamic weekly data compared with the same period a year ago, with future projections
CRM Analytics
Multi-Year (YoY) Trend vs. Benchmark
Show an account’s YoY growth against a set of benchmarks (e.g., national or state average)
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