CRM Analytics
Custom Maps: Beyond Basic Country/State Segmentation
Go beyond just country/state segmentation to see breakdowns in performance
CRM Analytics
Agent Performance: Identify Top and Bottom Performers
Compare agents’ performance by time to close cases and CSAT score
CRM Analytics
Whitespace: Identify and Sell More
Identify additional sales opps and see which products are associated with active deals
CRM Analytics
Forecast Trend (Stacked): View Movement + Stack Custom Values
View sales forecast movement between two dates and stack custom values
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