Salesforce Service Cloud Implementation Services
Solve customer issues quickly and scale support capabilities from anywhere
Our Salesforce Service Cloud Consulting Services
Here’s a look at our suite of services to help you get the most out of your data and investment in the Salesforce platform — Service Cloud and beyond.
Advisory Services
Not sure where to begin with people, processes, or technology? We can help you identify specific business needs, plot a roadmap to success, and advise you on your journey.
Implementation Services
We have years of experience architecting, customizing, and implementing analytics and AI-powered solutions across a wide range of industries.
Managed Services
Whether you need help monitoring, managing, or extending the Salesforce platform and related technology investments, we can support your team with our Elevate service.
Salesforce Service Cloud is the go-to service management platform for businesses seeking to automate customer support and scale self-service capabilities.
Tools like intelligent chatbots enable customers to take actions and resolve issues without the help of a support agent. And when a support agent is required, a 360 view of the customer and integration with other everyday systems such as Slack and Tableau enables consistent, personalized customer service.
Service Cloud connects all of your channels and programs to provide a straightforward, intuitive workflow for your agents, allowing them to focus on enriching the customer experience to drive retention and renewal, as well as new business.
Industry Expertise to Suit Your Needs
We may be Salesforce Service Cloud experts, but we also come with real-world industry knowledge. Here’s a look at a few we focus on, in addition to many others where we have proven Salesforce strategy, implementation, and optimization success.
Achieve More With Salesforce Service Cloud
Service Cloud helps teams resolve issues faster, work more efficiently, and deliver personalized support at scale—driving higher customer satisfaction and retention.
Drive Customer Success and Retention with Agentforce
With Agentforce, leverage a chatbot that communicates in natural language to respond to customer queries, perform tasks, and make handoffs to team members for more complicated requests. Meanwhile, Atrium’s AI-powered solution built for customer retention helps you proactively reduce customer churn by identifying at-risk customers and recommending personalized engagement strategies.
Proven Success With Salesforce Service Cloud
Herbalife’s products are available exclusively through 25,000 educated and trained distributors who provide comprehensive, personalized solutions to their customers’ nutrition and wellness goals. In order to empower distributors to fulfill individualized customer needs and drive business effectively, Herbalife partnered with Atrium to empower them with a holistic customer profile and intelligent, data-driven personalized action plans.
Latest Insights from Our Experts
Ready for Real Results?
Reach out to our team—dedicated to the metrics that matter most. We’re here to help you adapt and grow.