With Salesforce Agentforce, build autonomous Agents and drive customer success across sales, service, and more. Agents, powered by Salesforce’s generative AI capabilities and your CRM data, can interact with team members, customers, and prospects and carry out predefined tasks, all while staying secure. With Atrium’s consulting services, we’ll help you build Agents that are customized to your unique needs and also make sure your data foundation is working to drive success.
With Atrium’s help, get up and running quickly with Agentforce and demonstrate value for the use cases that matter.
Test and learn with Agentforce and Prompt Builder with an implementation of standard actions, custom actions, and/or custom Prompt Templates, and map business processes to identify potential areas for generative AI use cases.
4-6 weeks
Go beyond a quickstart with a full implementation of several use cases/actions leveraging Agentforce Agents and Prompt Builder. Roll out functionality at scale with change management in a dedicated pilot designed to demonstrate value.
6-12 weeks
Have a need for generative AI beyond or in addition to CRM?
With an approach tailored to your business needs, Atrium can provide proof of concepts and the implementation of tools around custom use cases.As a Salesforce partner with a focus on CRM + data + AI, Atrium is well-equipped to help you get the most out of Agentforce. We see Agentforce, Prompt Builder, and AI-infused CRM tooling as an opportunity for organizations to accelerate their generative AI journey on the Salesforce platform. With extensive offerings, data science expertise, and specialization in long-term data literacy and change management, we can help you set up autonomous Agents and drive success in the use cases that matter.
Watch an in-depth webinar exploring the core capabilities of Agentforce and how to leverage this autonomous AI tool to create custom actions that amplify your team’s productivity and efficiency.
Atrium is here to help you set up and maximize the value of your autonomous Agents.
Provide an excellent service experience to customers with Service Agent. Leverage a chatbot that communicates in natural language to respond to customer queries, perform tasks, and make handoffs to team members for more complicated requests.
Drive prospect engagement with SDR Agent. Send customized messages across channels (including email, SMS, and WhatsApp), seamlessly route to and schedule meetings with humans, and scale your sales team.
Give every sales representative a dedicated AI coach. Engage in role-plays tailored to customer data, and get insights and suggestions during live calls. Leverage your existing sales training/objection handling docs to customize Sales Coach’s feedback.
With Campaign Agent, leverage natural language to build campaign briefs, generate email drafts and landing page copy, and build segments and journeys. Campaign Agent even helps you optimize your campaigns over time as it monitors campaign performance.
With Agent Builder, build custom actions for Agents so they can serve your users and customers across a variety of use cases unique to your business.
Agentforce helps you scale your teams and leverage AI with your employees to maximize results. For example, SDR Agents can be customized so they only interact with prospects under a particular revenue range, so your higher-value leads get responses directly from your sales team. Meanwhile, Agents can also route communications to human team members at appropriate times, such as scheduling meetings for your sales reps or handing off more complicated service requests.
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