In our two-part series focused on helping businesses ramp back up following Covid-19, we discuss expanding the possibilities around workforce scheduling and optimization, employee sentiment with Einstein, and intelligent contact tracing. In Chris Barbour’s post on workforce scheduling and optimization, he and Eric Loftsgaarden detailed the ways in which Salesforce and Work.com are minimizing risk
An important part of our charter as a company is to help our customers get back to business, with a current focus on minimizing workforce risk and keeping teams healthy and productive. We are excited about the ideas being launched in the market by Salesforce around Work.com, and helping businesses start their journey toward recovery.
Today’s challenging times are proving that customer service and customer retention are more important than ever. Imagine the following all too relatable scenario: you just ordered a case of toilet paper from your favorite online retailer. You’re elated as you managed to find it at a normal price, and it’s set to deliver this week,
A single source of data will allow organizations to quickly build data models and analytical dashboards using data across business units and systems. A native connector from Einstein to Snowflake eliminates the need for potentially costly middleware and significantly simplifies the integration between these systems. But before we can dig into building a model with
With an important update to the Salesforce-Snowflake partnership, Einstein Analytics and Snowflake can deliver even more value to customers. Integrations between the two will allow organizations to combine and analyze all data in Snowflake Cloud Data Platform and visualize it and derive new insights with business intelligence tools such as Tableau and Salesforce applications. Since
Whether you’re using machine learning models built into your CRM platform, or you’re looking to have models you’ve already built to provide insights to your users, orchestrating a seamless user experience is critical to deriving the greatest value from your data science investments. Customer data has always been essential for driving revenue and growing your
Have you ever wanted to make an adjustment to a calculation within your Einstein Analytics dashboards to see what the difference would be in real-time? Maybe you want to see what a certain account’s sales performance would be if they grew 23% over the next year. Perhaps you’d like to see what it might look
Predictive & Prescriptive Capabilities to Improve Actionability