The Salesforce Data Cloud is an evolution of Salesforce CDP and the Customer 360 strategy that more completely connects Salesforce and third-party data to enable a 360-degree view of the customer and personalized engagement at scale.
It’s a game-changing advancement of the Salesforce platform, particularly if your team has been asking any of these questions when using Salesforce:
You’re not alone with those concerns. We’re here to help you deliver customer magic with our Salesforce Data Cloud consulting services.
With Salesforce Data Cloud, automation, intelligence, real-time data, and security aren’t just goals; they make up the foundation of the platform. Data Cloud brings the power of automation, analytics, AI, data, and integration together to create a single view of the customer across any cloud. As a team of certified Salesforce experts with years working within all core and industry clouds, analytics, and customizations across all aspects of the platform, we can help you understand how Data Cloud fits into your customer experience goals, supports revenue growth, and integrates with your existing data sources and systems such as Snowflake, Tableau, Slack, and MuleSoft. With Data Cloud, we can enable you to:
Our team has years of experience delivering results for customers with Salesforce, analytics and business intelligence, data science, and data strategy and engineering.
Salesforce
Our Salesforce services cover everything from advisory to implementation and managed services.
Analytics and BI
Our analytics and BI services provide modernization and strategy, analytics, integration, and optimization.
Data Science
Our data science services focus on AI-powered outcomes and customer-centric predictions and scoring.
Data Strategy and Engineering
Our data strategy and engineering services deliver architecture and migrations, as well as integrations and implementation.
Here’s a look at how we help you get the most out of your data and investment in Salesforce and CRM Analytics with our unique approach to transformative analytics.
Reps can drive growth and expand top-line results with AI and automation, allowing them to close deals faster and improve productivity across all channels at scale.
Make service easier and more intuitive with consistent customer experiences online and in the field with personalization, unified data, and process automation.
Do more, spend less — with automated engagement across all channels, unified analytics, and personalized experiences powered by real-time data insights.
While Salesforce CDP has historically helped marketers leverage a unified customer profile to target their efforts, the Salesforce Data Cloud brings this unification to the next level, enabling a single view of the customer across any cloud and including external data sources such as those from Snowflake. Snowflake-Salesforce users can now realize the value of Customer 360 by eliminating redundancy and risk from data sharing. Here’s a quick overview.
Salesforce CDP customers can build segments and surface insights on data from Snowflake as if it lived natively in the CDP.
The reverse is true too: a data analyst in Snowflake can write queries that join native Snowflake data with Salesforce CDP without copying or moving it.
Salesforce and Snowflake admins have more control and can more easily manage risk and permissions when sharing data.
Users can visualize data from both Salesforce and Snowflake in Tableau, no siloed views or delayed data.
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