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Actionable Net Promoter Score

Actionable Net Promoter Score (NPS) Tracking CRM Analytics

Monitor customer satisfaction and loyalty using the Net Promoter Score metric. This chart will help you see which of your customers with opportunities are detractors, passive, or promoters.

You can then push next steps straight from the chart by selecting a particular Opportunity and alerting the Opportunity Owner to take a pre-defined action based on their NPS category, such as offering a discount, checking in, demoing a new product, or thanking the customer.