Accelerator

Salesforce Data Cloud Service Accelerator

The Salesforce Data Cloud Service Accelerator provides a 360-degree view of the customer, enabling quick prioritization and case resolution for customer service agents. It helps agents overcome redundant or outdated customer data, poor customer satisfaction, and a lack of prioritization across cases. The accelerator provides measurable outcomes such as improved NPS and CSAT, faster case resolution, and more cases resolved per agent.