A Timely Call for Systems of Intelligence and the Future of Tableau CRM

Our mindset around systems of intelligence has shifted with the times. Businesses have turned to Salesforce — and specifically Tableau CRM (formerly Einstein Analytics) — to reap the benefits of predictive analytics and industry-specific use cases. Which industries are most aggressive in their approach toward analytics and AI transformation in light of Covid-19? What can we expect from the future of Tableau CRM? What are the biggest roadblocks to getting started with it — and how can businesses overcome them and see results?

Susan Emerson (Salesforce Einstein Analytics, Vice President, Global GTM and Industry – Analytics and AI) spoke with our CEO Chris Heineken about trends in the market, common use cases centered on predictions, and what’s next for Tableau CRM.

Share this post

LinkedIn
Twitter
Facebook