The ability to adapt to new technologies and processes, let alone implement them, can prove challenging for many organizations at different stages of growth. Mariano Salatino, who runs Sales Operations at Appian, spoke to our CEO Chris Heineken about the dangers of rushing to deploy without realigning processes, data, governance, or even knowing what success looks like.
Listen to their conversation around transition points for Salesforce customers, moving from reporting and analytics to more predictive modeling and coaching, the realities of revops, and the do’s and don’ts of particular platform investments.
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