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Einstein Copilot in Action: How to Enhance Salesforce with Generative AI

Einstein Copilot in Action: How to Enhance Salesforce with Generative AI

In February 2024, Salesforce introduced Einstein Copilot, a powerful Generative AI tool designed to transform the way you work in Salesforce, saving you valuable time and boosting your productivity. But how do you harness this potential? In this post, I’ll break down how Einstein Copilot works, and guide you through the process of creating your […]

On-Demand Webinar: Salesforce Einstein Copilot: Unlocking Efficiency with Generative AI

Salesforce Einstein Copilot

On-Demand Webinar Salesforce Einstein Copilot: Unlocking Efficiency with Generative AI Everyone’s talking about generative AI, but how can we truly leverage it to unlock positive business outcomes? To answer that question, we’re bringing together two AI experts who will discuss how Salesforce is embedding GenAI experiences into the CRM with Einstein Copilot. Join us to […]

Getting Started with Salesforce Einstein Copilot and Prompt Studio

Getting Started with Salesforce Einstein Copilot and Prompt Studio Featured Image

Everywhere you look, Generative AI models are the talk of the town. Companies are increasingly focused on finding ways to drive higher operational efficiency through automation, software improvements through increased functionality, or better, more personalized experiences for their customers. At the end of February 2024, Salesforce released a bevy of new Generative AI-based tools intended […]

Is Your Organization Ready to Take Full Advantage of Salesforce Einstein 1?

Is Your Organization Ready to Take Full Advantage of Salesforce UE+

If you’re anything like us, you’re running — not walking — to sign up for Salesforce Einstein 1 (formerly Salesforce UE+). First announced at Dreamforce 2023 and made available in December ‘23, this new super SKU has everything you need to take your data, AI, and CRM strategy to the next level.  What’s included with […]

The Power of Predictive Sales Forecasting for Revenue Operations Teams

The Power of Predictive Sales Forecasting for Revenue Operations Teams

Generative AI has taken the world by storm. As organizations scramble to determine how they can leverage the power of tools such as ChatGPT, Einstein GPT, and others, they face a big question: How can LLMs and generative AI models be used to drive actionable, meaningful business value? This question has been the impetus for […]

On-Demand Webinar: Driving Real Business Outcomes with Generative AI

Driving Real Business Outcomes with Generative AI

On-Demand Webinar Driving Real Business Outcomes with Generative AI The generative AI landscape has evolved at a rapid pace, captivating minds and igniting innovation across industries. What was once just a possibility has taken center stage with real-world use cases and benefits, thanks to breakthrough solutions like ChatGPT, Einstein GPT, Tableau GPT, and Tableau Pulse. […]

Takeaways from Dreamforce 2023 to Guide You through the Rest of the Year

Takeaways from Dreamforce 2023 to Guide You through the Rest of the Year

After you’ve left Moscone (or the Atrium Lounge!) in your sneakers and your Trailblazer hoodie, backpack and swag-filled tote bag in tow, it’s easy to succumb to information overload. The announcements, the live demos, the guided tutorials and masterful roadmapping, the meetings, the goal setting, the coffee, the coffee… It’s a lot to take in. […]

How to Use Einstein GPT in Salesforce and Other Generative AI Solutions

How to Use Einstein GPT in Salesforce and Other Generative AI Solutions

Authors: Paul Harmon and Josh Fleischer Interested in getting the most out of generative AI embedded in CRM? Many companies are. A recent study by McKinsey indicated that commercial leaders think organizations should be using machine learning and generative AI “often” or “almost always.” Salesforce recently announced a partnership with generative AI giant OpenAI, and rolled out a […]

Latané Conant on the Potential of Generative AI

Latane Conant - Insight Track

Einstein GPT, Tableau GPT, ChatGPT… Generative AI has emerged in the market with incredible buzz. But what are the real use cases and tactical approaches companies can take advantage of and employ right now? How can they plan for an increasingly AI-supercharged future? Latané Conant, Chief Market Officer at 6sense, discusses the real-world power of […]