From Rotary Phones to AI: The Contact Center’s Tech-Driven Evolution
Who remembers rotary phones? Imagine trying to run a busy customer service line with those old things! Thankfully, contact centers have come a long way since then. They have evolved from simple rooms with phones to sophisticated hubs of communication, all thanks to advancements in technology. Let’s take a quick trip down memory lane to […]
On-Demand Webinar: Agentforce Lessons Learned: Proven Strategies from Successful Client Implementations
On-Demand Webinar Agentforce Lessons Learned: Proven Strategies from Successful Client Implementations Are you thinking about Agentforce but aren’t sure where to start? Looking to get the most out of your Agentforce implementation? In this on-demand webinar, Atrium consultants share their hands-on-keyboard experiences and lessons learned from deploying Agentforce for our clients over the past 6 […]
Accelerating Outcomes with Elevate: An Agile Approach to CRM Analytics Excellence
Sometimes, internal expertise, resource capacity, or time constraints limit an organization’s ability to deliver on its priority initiatives. To meet those needs, many organizations choose to work with a partner like Atrium to implement solutions like Salesforce and CRM Analytics (CRMA), unlocking the full potential of their data through flexibility, optimization, and innovative thinking. One […]
Demystifying Tableau Conference 2025: Answers to Your Biggest Questions from the Keynote
Tableau Conference 2025 just wrapped up in San Diego. For most attendees, it was full of sessions, meetings, new features, and new concepts. One of the primary themes from Tableau Conference was the new role of analysts and the new product, Tableau Next. Odds are that whether you joined online or in person, the one […]
Level Up Your Tableau Visualizations: Inspiration from Iron Viz 2025
Tableau’s Iron Viz is more than just a competition, it’s also a way to learn and develop your Tableau skills. Every year, Tableau enthusiasts from around the globe submit their best attempts at Tableau dashboards to compete against the best of the best for a chance to win glory in the name of data visualizations. […]
What We’ve Learned About AI Adoption on Our Mission to Drive $1B in Customer ROI
Atrium is dedicated to delivering tangible business benefits for our customers. You’ve probably already seen our 1 Billion Dollar Outcomes Dashboard, which we’re using to track our journey to inventory 1 billion dollars in projected customer ROI by the end of the year. This achievement highlights our commitment to driving AI-based value creation across a […]
Andi Joins Atrium as the First AI Consultant
Set to Disrupt Traditional Salesforce Consulting, Atrium’s Custom-Built AI Agent is Fast, Autonomous, and Doesn’t Bill by the Hour First published via PR Newswire Indianapolis, April 14, 2025 – Atrium, a market-leading consultant for the AI era, has just announced a groundbreaking entry in the consulting services industry’s AI race. Having recently announced its $1B […]
Agentforce Equipment Maintenance Agent
Agentforce Equipment Maintenance Agent Atrium’s AI-Powered Maintenance Solution for Manufacturers Atrium’s Equipment Maintenance Agent is an AI-powered solution for manufacturers that predicts failures to prevent breakdowns and keep your equipment running reliably. By leveraging the federated data of equipment assets, customer usage, recent errors, and predictive AI, you can prevent breakdowns before they happen to […]
Agentforce Digital Banking Agent
Agentforce Digital Banking Agent Atrium’s AI-Powered Solution to Improve Client Experiences Atrium’s Digital Banking Agent transforms customer interactions with instant, personalized support directly within the online portal. The agent handles routine inquiries, streamlines case creation, and offers 24/7 availability. By automating tasks and providing trusted account insights, the agent enhances customer satisfaction, drives operational efficiency, […]