On-Demand Webinar

Key Lessons for How To Improve Customer Retention with Salesforce Analytics and AI

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Agenda:

  • Defining the Intelligent Experience for Customer Retention and Success
  • Foundational Analytics for Customer Churn & Retention
  • Best Practices for Identifying at Risk Customers with AI
  • Delivering Value Through Insights to Action
  • Building Your Retention Strategy
Alt VP

Colin Gelfer

SVP, Industries & Solutions

Atrium

Andrew Carroll, PhD

Machine Learning Engineer

Atrium

This webinar focuses on how to use Analytics and AI to drive customer success and reduce customer attrition. Understand how to fuse predictive insights with actions within your Salesforce environment to ensure customers stay sticky. We'll also review best practices for measuring the impact of churn and how to surface Next Best Actions to take preemptive action when customers are at risk for attriting.