Driving Financial Services Cloud Adoption at Banks

It’s no surprise that many banks are choosing Salesforce Financial Services Cloud (FSC). With tools that enable bespoke experiences for customers, automation that boosts productivity, AI-powered insights, and more, the platform is a natural fit for key decision makers. But what about end users? They’re the ones that will be using the platform every day, and many of them have been using older systems for years, which can lead to confusion and lackluster adoption. This whitepaper will help you empower users to learn and ultimately adopt FSC.

What’s inside?

• The big-picture and workflow benefits of FSC for banks
• Getting FSC from build to launch with change management best practices
• Developing communications and training in tandem with implementation
• The keys to success long after implementation