Business Change Enablement
You’ve built a digital solution for a reason: to drive long-term business benefits. Achieving that benefit requires end-user behavior change to adopt the new solution and process. That’s where we come in.
What’s Included?
Why invest in business change enablement? Resistance management, sustained behavior change, successful rollout, ROI achievement, adoption metrics, and training assets — to name a few benefits.
At Atrium, we take the time and care to understand your business and unique use cases. Our team of certified consultants combine platform expertise and industry knowledge to put your technical needs into the right context to help you realize the value of your investments from pre-launch to post-launch.
Pre-Launch Activities
Change Assessments
Evaluate the impact of the change on varied user groups and right-size the change enablement approach to meet the end user’s needs.
Change Planning
Define the Change Plan that provides a roadmap for developing the assets and events to prepare, support, and sustain your users’ behavior change.
Learning and Communication Asset Design and Development
Build the end user and influencer enablement comms and training based on the Change Plan.
Post-Launch Activities
End User Engagement
Deliver the right-sized learning and communications with the right content, in the right channel, from the right people to the necessary audience.
Influence Model Implementation
To shift and sustain new behaviors, it has to be easy for leaders, managers, and end users to understand their roles and have the necessary tools.
Adoption Metric Tracking and Accountability
Empower leaders to track and manage change with relevant metrics. Regular metric monitoring enables stakeholders to tie end user behavior to project ROI.
Getting Started with Business Change Enablement
Dashboard Adoption Quickstart
We evaluate the impact of change, define adoption needs, and develop a roadmap to get you there. Deliverables include a high-level Change Plan, as well as a readout and tactical recommendations.
Solution Launch
Transformational change begins with a solid strategy, collaborates through technical design, and engages end users throughout the process to drive adoption and influence ongoing efforts.
Relaunch Activities
Relaunch activities involve eliciting end user insights regarding blockers and opportunities, then bundling relaunch with new Salesforce or other technology features and assets that respond to blockers, and monitoring and sustaining relaunch with CoEs.
Data Literacy Quickstart
We provide a best practices briefing and vision mapping workshops, followed by relevant data literacy assessments, target setting with HR and the business, and roadmapping, all culminating in a POC implementation.
