Medtech providers face an uphill battle when it comes to knowing the precise needs of those they serve, and whether their teams are focusing their efforts in the correct areas. Salesforce for medtech can help you identify at-risk relationships, find opportunities for new growth, and provide you with the knowledge to protect and support current customers and patients.
We’re ready to help you achieve streamlined care coordination, identify target accounts, predict and prevent attrition, and more.
Is your sales team (inside or in the field) spending time on the most impactful accounts and opportunities?
Combine historical sales data with external market data to identify accounts with the highest growth potential and propensity to buy.
Are you driving account growth and protecting against customer attrition by tracking engagement and satisfaction at both the HCP and provider level?
Develop and display health scores for account and territories, along with recommended actions for improvement.
Is your quarterly forecast as accurate as possible? Are you taking the right actions to drive win rate up? Using opportunity and order history, develop a predictive forecasting model accompanied by pipeline analytics and recommended actions for improving close rates and win rates.
Is your care coordination team able to efficiently provide personal guidance to patients throughout their journey? Can patients reach care coordinators at their preferred time in their preferred channel? No more siloed systems in the way.
Are you providing the highest quality service to your HCPs and providers? Efficiently and in service to your business’s account growth goals? Don’t let disparate systems frustrate agents to the point of attrition.
Are you making the most of your field inventory? Often kits get split and stock builds up in the field where it remains unused and “invisible.” Meanwhile, elsewhere, your field technicians may be short a part.
Intuitive Surgical, Inc. is an American corporation that develops, manufactures, and markets robotic products designed to improve clinical outcomes of patients through minimally invasive surgery, most notably with the da Vinci Surgical System.
Intuitive Surgical wanted to revamp the way they conduct business with their customers by directing conversations toward customer goals and tracking outcomes. Atrium made information central, accessible, and actionable with CRM Analytics and Salesforce Sales Cloud.
To date, 38 customer-facing, brand compliant dashboards are populated with data captured in Salesforce, ISI EDW, and third parties. We consolidated information into CRM Analytics, allowing reps to perform custom what-if analysis inside of Salesforce and see real-time results by updating metrics before meeting with hospital executives.