Struggling With AI Adoption? Here’s Why It Matters Now
Artificial intelligence, as the next wave of technological advancement, has redefined how businesses operate. It has become a powerful resource that provides benefits such as recommendations and predictions into lead conversion, customer retention insights, and even organizational strategic improvements. Once an out of reach, picturesque scenario for businesses, pure automation, and powerful recommendations are now […]
Customer Acquisition and Retention After the Shift… Now What?
How well are you adapting your customer experience to the new dynamics of engagement? It’s clear that all companies have been impacted by recent events in the world. If your company has a solid grasp on managing the customer experience and you have been chugging along executing against your well defined roadmap….Congratulations! But I’m sorry […]
Economics of Customer Retention
Predicting Donor Acquisition and Forecasting with Machine Learning
DEMO: Salesforce Einstein Higher Education Lead Scoring
DEMO SALESFORCE EINSTEIN HIGHER EDUCATION LEAD SCORING DEMO
DEMO: Salesforce Einstein Higher Education Lead Scoring
DEMO SALESFORCE EINSTEIN HIGHER EDUCATION LEAD SCORING DEMO
The Real Cost of Customer Attrition
Have you ever stopped to consider how much it costs when you lose a customer? Does your company place a value on customer retention? How does your company stay ahead of the curve and what actions are you taking to keep customers longer and make them more profitable? In future installments, we’ll explore in much […]
Increasing Customer Retention with Service Bots
When was the last time you were in a strategic business meeting with colleagues and heard someone utter, “The way we will retain our loyal customers is by letting the robots do all of the talking?” Seems way too close to the plot of the Jetsons cartoon series and far removed from any successful customer […]
How AI Can Improve Customer Retention
