Your Dreamforce 2022 Recap: Salesforce Genie, Slack Canvas, and Being Back in SF
For the first time since 2019, Dreamforce was back in its fullest action, live in San Francisco — as well as streamed to thousands of us virtually via Salesforce+ for free. Dubbed a “family reunion,” Salesforce’s biggest annual event brought together Trailblazers, customers, partners, and friends. With it, as many surprises as you’d expect from […]
Whitepaper: Innovate and Accelerate With CRM Analytics for Financial Services
WHITEPAPER Innovate and Accelerate With CRM Analytics for Financial Services You may already know many of the benefits and potential customizations when it comes to a holistic CRM strategy. Whether it’s expertise in creating and logging opportunities, navigating Salesforce reports, or exporting and exploring your data in sheets, the power and accessibility is paramount for […]
Whitepaper: The Right Revenue Intelligence Strategy
WHITEPAPER Transform Your Revenue Operations With The Right Revenue Intelligence Strategy As leaders look for ways to maintain growth and profitability, revenue intelligence is a crucial way teams can identify and eliminate internal silos and improve cross-team data visibility, in order to turbocharge the customer experience. What’s inside? Created in partnership with Salesforce, this whitepaper […]
How to Build A High-Functioning RevOps Tech Stack For Your Business
Organizations typically have many different departments interacting with customers at different levels. The marketing team promotes the brand to the audience through campaigns and helps get leads. The sales team are responsible for bringing business to the company and have a major role in closing the deals. The customer success team helps resolve the challenges […]
Understand Salesforce’s Revenue Intelligence… What’s in It for You?
New in February 2022, Salesforce’s Revenue Intelligence product allows businesses to manage revenue across the customer lifecycle by providing actionable insights that can help ensure organizations are reaching their growth goals. Let’s go into the use cases and benefits, talk about the relationship between revops and revenue intelligence, and look at a real customer success […]
What is Revenue Operations, or Revops, Anyway?
If you regularly read business blogs, attend industry conferences, or you’re just generally an “in-the-know” kind of person, you’ve very likely come across the term “revenue operations.” Just when you thought you had business models all figured out, the world turns and adds yet another department. And if you’ve ever seen a revenue operations job […]
Mariano Salatino Discusses the Dangers of Rushing to Deploy… and Going Beyond the Systems Themselves
The ability to adapt to new technologies and processes, let alone implement them, can prove challenging for many organizations at different stages of growth. Mariano Salatino, who runs Sales Operations at Appian, spoke to our CEO Chris Heineken about the dangers of rushing to deploy without realigning processes, data, governance, or even knowing what success […]
Claire Bolton On Successful Adoption Across Sales Ops and RevOps
What does it take to be successful with change management, adoption, and engagement in today’s technologies for those in sales and revenue operations (aka revops)? What about streamlining the experience for users across systems? Claire Bolton, the Global Director of Sales Operations at CooperVision, spoke with our CEO Chris Heineken about prioritizing transparency, communication, and […]