The Race for Achievement: an Olympic Marathon Tableau Analysis

The marathon is one of the most popular and captivating events of the modern Olympics. Usually scheduled on the last day, it’s an exciting, drama-infusing climax to the Summer Games.  If I could choose one word that represents the spirit of the marathon, it would be achievement. As the legend goes, the first marathon is […]

4 Tips for Implementing an Effective Chatbot

chatbot

By now, you’ve probably engaged with a chatbot at some point when browsing a website or using a mobile app. According to Salesforce, the number of service organizations that expect to utilize a chatbot within the next 18 months grew 136% in 2019. It’s no surprise, as it allows many of their agents to spend […]

Tableau CRM Summer ‘21 New Features: Everything You Need to Know

Tableau CRM, formerly Einstein Analytics, was originally purpose-built as a source for aggregating Salesforce data and surfacing this data (in tables and visualizations) with the option for rapid faceting. As the tool has grown, and with the notable inclusion of Einstein Discovery, Tableau CRM  has come into its own as a one-stop-shop for your Salesforce […]

Secure Your Salesforce Org with Multi-factor Authentication… Here Is Why

Security threats are ever increasing. As a result, many businesses are placing a greater emphasis on protecting their systems and data. Below are eye-opening cyber security stats: 95% of cybersecurity breaches are caused by human error. (Cybint) 88% of organizations worldwide experienced spear phishing attempts in 2019. (Proofpoint) 68% of business leaders feel their cybersecurity […]

Who are Tableau Ambassadors and How to Become One

Who are Tableau Ambassadors? Put simply, they’re power users of Tableau CRM, the native analytics and AI solution for Salesforce. They love to share their expertise in this specialized platform, and provide a bridge between the Salesforce Trailblazer and Tableau communities. Tableau Ambassadors represent the spirit and voice of the Tableau community. As an Ambassador, […]

How to Test Code Coverage in Salesforce (Useful Tips and Techniques)

Salesforce comes with many out-of-the-box features and functionalities that can be customized to meet a client’s requirements. Testing in Salesforce involves validating the configuration and customization on the basic Salesforce org. However, this testing is quite challenging when we need to test only our custom code rather than Salesforce as a whole. First, it’s important […]

How to Implement Salesforce CI/CD with Github Actions

If you use GitHub for version control, you might be aware of its native CI/CD implementation. They call this feature GitHub Actions. According to GitHub, it “helps you to build, test and deploy your code directly through GitHub”. It gives you the ability to run tests and deploy code automatically. During the initial versions of […]