Multiple Toggle Selection Binding: Tips and Tricks You Should Know
Widgets are one of the main components of a dashboard. In Einstein Analytics, the toggle widget gives us the ability to make a dashboard view multi-select. When this requirement came my way in a recent implementation project, I was fascinated. In this blog post, I will explain how you can use this feature in your […]
Why Add Intelligent Decisions to Your Customer Community?
Today, almost every company has a customer community of some type. For some, it’s not much more than a help desk where you submit tickets. Others might go a step further and allow you to place orders. The questions to think about are: Does your customer community help drive your business? Does your customer community […]
Integrating Custom Models with Salesforce Machine Learning
Machine learning problems can be divided broadly into two sections: Supervised. With supervised learning, we know what we want to predict. Specifically, we know what the target variable is. Unsupervised. With unsupervised learning, we don’t know what we want to predict. Specifically, we are working with raw data and do not have a specific target […]
Einstein Discovery: What’s New in the Salesforce Summer ’20 Release?
Salesforce’s Summer ‘20 Release is here, and there’s been a buzz surrounding some of its enhancements and new features — particularly around Einstein Discovery. Having explored the updates firsthand and looked into the release notes from Salesforce, we spoke with some of our experts to find out what they’re most excited about. Chris Barbour, Data […]
Contact Tracing: Focusing on the Health of Your Employees With Work.com
In our two-part series focused on helping businesses ramp back up following Covid-19, we discuss expanding the possibilities around workforce scheduling and optimization, employee sentiment with Einstein, and intelligent contact tracing. In Chris Barbour’s post on workforce scheduling and optimization, he and Eric Loftsgaarden detailed the ways in which Salesforce and Work.com are minimizing risk […]
Back to Business With Work.Com: Minimizing Risk, Maximizing Reward
An important part of our charter as a company is to help our customers get back to business, with a current focus on minimizing workforce risk and keeping teams healthy and productive. We are excited about the ideas being launched in the market by Salesforce around Work.com, and helping businesses start their journey toward recovery. […]
Surfacing Einstein Discovery Results in Your Snowflake Data
A single source of data will allow organizations to quickly build data models and analytical dashboards using data across business units and systems. A native connector from Einstein to Snowflake eliminates the need for potentially costly middleware and significantly simplifies the integration between these systems. But before we can dig into building a model with […]
Atrium’s Take on the Einstein Analytics and Snowflake Partnership
With an important update to the Salesforce-Snowflake partnership, Einstein Analytics and Snowflake can deliver even more value to customers. Integrations between the two will allow organizations to combine and analyze all data in Snowflake Cloud Data Platform and visualize it and derive new insights with business intelligence tools such as Tableau and Salesforce applications. Since […]
Unlock the Full Value of Your Machine Learning Models on CRM
Whether you’re using machine learning models built into your CRM platform, or you’re looking to have models you’ve already built to provide insights to your users, orchestrating a seamless user experience is critical to deriving the greatest value from your data science investments. Customer data has always been essential for driving revenue and growing your […]