A Complete Guide to Building Effective Salesforce Einstein Bots

A Complete Guide to Building Effective Salesforce Einstein Bots (1)

If you’re unfamiliar with the Salesforce’s Einstein Bots, they are chatbots. Chatbots are great for customer service as they give you the ability to respond instantaneously. If designed well, the conversation could sound very human and natural. Also, chatbots can significantly reduce agents’ workloads as they replace most of the repetitive manual tasks of answering […]