Increasing Customer Retention with Service Bots

When was the last time you were in a strategic business meeting with colleagues and heard someone utter, “The way we will retain our loyal customers is by letting the robots do all of the talking?” Seems way too close to the plot of the Jetsons cartoon series and far removed from any successful customer […]

The Power of AI for Financial Services – Q&A

The financial services industry is always looking for better ways to engage clients and create a unique, personalized experience and meaningful financial health insights. In order to strengthen those relationships and increase customer loyalty, those organizations are turning to the power of AI. We sat down with Laura Koch, Atrium’s VP of Customer Engagement, to […]

Turning a Forecast Into Action

There’s a big difference between knowing and doing. As Leonardo Da Vinci put it, “Knowing is not enough, we must apply.” His words rang true in the 16th century, and they are just as applicable in the digital age. When applying this to a sales forecasting process we can either just use the forecast to […]