Salesforce Service Cloud: Features That Make It a Game Changer

Salesforce has moved mountains in terms of advancing the customer service experience. They offer a wide variety of services that can help businesses increase productivity and provide the best service for their customers. Of course, it’s impossible to cover all the wonderful services that are available in Salesforce in one post, so for now we’ll […]
5 Big Takeaways from Tableau Conference 2022

For the first time in over two years, the Tableau #datafam was back together in person for Tableau Conference 2022 (aka TC22). The annual conference, traditionally held in the fall, shifted to spring for 2022. Here are my five biggest takeaways from the week in Las Vegas. Get Ready for more Tableau Cloud (formerly Tableau […]
Inspiring the Next Generation At Indiana University: A Crash Course On Salesforce

When Atrium first began ideating on what its college-hire recruitment strategy could look like, it became clear that there existed a strong need for a university outreach initiative. Our Atrium team wanted to get involved in local campus communities, and provide value to students outside of the traditional recruiting space. As a result, Atrium established […]
Good News: We Specialize in Data Engineering So You Don’t Have To

Businesses today, both large and small, are making significant investments in replacing manual, paper-based processes and legacy IT to modern, real-time, data-driven systems that are easily integrated. The initial driver for this shift, commonly referred to as “digital transformation,” was the replacement of paper-based processes with digital ones. Now, many firms have moved beyond “lifting […]
An Introduction to Salesforce Media Cloud

If you’re looking into onboarding Salesforce in your media company and are curious if Salesforce Media Cloud is the best option, you’ve come to the right place! I’ve spent the past 8 years building out Salesforce instances for media companies, and I’ll admit I was skeptical at first that Media Cloud could capture all of […]
How to Leverage the 3 Tiers of Tableau Forecasting

Anyone who has ever analyzed a dataset using Tableau would be able to speak to its power and flexibility. One way to get even more out of the tool is by utilizing Tableau forecasting capabilities. These modeling techniques range from being as easy as dragging and dropping, to having to flesh out multiline Tableau functions/code. […]
Whitepaper: A Smart Starter Guide to Machine Learning Operations

WHITEPAPER A Smart Starter Guide to Machine Learning Operations Machine learning operations, more commonly known as MLOps, is the pursuit of faster and more reliable delivery through a pipeline of data to insight and value. While DevOps is concerned with breaking down the silos of development and operations, MLOps builds upon DevOps, but adds the breakdown of […]
Going Beyond Creating an Anonymous Leaderboard – Part 2

In the first part of this series, we discussed developing an anonymous leaderboard at the individual contributor level. We created a bar chart that caused the dashboard to show the user who was viewing the dashboard their information, and make everyone else in the leaderboard anonymous. If you haven’t read part 1, check it out […]